The best discounts this week
Every week you can find the best discounts here.
Eloohoto Grounded Crayfish
Eloohoto Dried & Oven Baked Snail
Eloohoto Smoked Catfish
FAQ
SHOPPING INFORMATION
How do I place an order?
To place an order, browse our products, add items to your cart, and proceed to checkout.
Can I track my order?
Yes, you can track your order through your account dashboard once it has been shipped.
What should I do if I receive a damaged item?
If you receive a damaged item, please contact our customer support immediately with your order number and a photo of the damaged product.
How can I change or cancel my order?
You can change or cancel your order by contacting customer support before the order is shipped.
Do you offer bulk discounts?
es, we offer discounts on bulk purchases. Please contact us for more details.
What is the delivery time for my order?
Delivery times vary based on your location. Estimated delivery times will be provided at checkout.
What if an item is out of stock?
If an item is out of stock, you can sign up for notifications to be informed when it becomes available again.
Can I save items for later?
Yes, you can add items to your wishlist to save them for later.
Do you offer product recommendations?
Yes, based on your shopping history and preferences, we provide personalized product recommendations.
PAYMENT INFORMATION
We accept various payment methods, including credit/debit cards, bank transfers, and mobile payments.
Yes, we use industry-standard encryption to protect your payment information.
Currently, we do not offer cash on delivery. All payments must be made online at checkout.
You can apply a discount code at checkout before completing your payment.
No, the total amount at checkout includes all applicable taxes and fees. There are no hidden charges.
If your payment fails, please try again or contact your bank. You can also reach out to our customer support for assistance.
At this time, we do not support splitting payments across multiple methods.
You will be charged immediately after you complete the checkout process.
A receipt will be emailed to you after your purchase is confirmed. You can also access your receipts in your account.
Refunds will be processed back to the original payment method used for the purchase.